Frequently asked questions
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I service Brisbane, Sunshine Coast, Gold Coast and Byron Bay. Travel for wider Queensland and Northern NSW is available. Enquire if you want me to go any further – I love traveling! Travel within 1.5hours of Brisbane CBD is included at no extra cost.
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Every booking is tailored. I start with simple base packages, then shape them to fit your day and story.
Why I tailor it:
To keep your timeline calm and unhurried
To focus coverage where it matters to you.
To add extras only when they add value for you.
Tell me what matters most and I will suggest a clear plan and price that fits you. If one package is your perfect fit? Let's talk about it.
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Wedding films are usually delivered within 150 days — sometimes quicker, sometimes it might take a tiny bit (days, not months) longer. If there are any delays, I’ll keep you updated along the way (because no one likes those stories about couples waiting in silence).
Photos are quicker: I will deliver them to you usually after 5-12 weeks.
On the bright side, your wedding sneak preview will be usually ready within 2-3 weeks (film) / 24-48h (photos) after your big day, so you’ll have something to enjoy while waiting.
If you’re looking for a quicker turnaround, I also offer an express delivery option, with your film ready within 45 days after the wedding.
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The wedding day itself is actually the fun part — it’s where all the magic happens, and honestly, whether I’m there for 5 or 10 hours, it doesn’t change much for me (besides maybe sore feet afterwards). Either way, I won’t book another wedding that day, so the time is fully dedicated to you.
The real work (and magic) happens in the editing room. Surprisingly, shorter weddings often take just as much editing time as longer ones. A 5-hour wedding can pack in just as many important moments — sometimes even more condensed action - which means the same amount of effort goes into sorting, crafting, editing and perfecting your film or photos.
So while the hours on the day might vary, the care, attention, and artistry I put into your film and photos remain the same (depending on the package).
Also, I don’t want you stressing about how many hours to book or worrying you might regret not having me stay longer. The last thing I’d want is to miss crucial moments because of a time limit. This way, you can enjoy your day without watching the clock!
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There's a reason why my packages include a love story session. I believe this makes your wedding film much better and more you. You are reading this because you don't want a template film, right? Many couples were initially hesitant, but they all loved the end result. Secondly, it helps us get to know each other. This will make you more comfortable in front of the camera on your wedding day, resulting in more authentic photos and videos. However, if you really don't want to do it, please tell me when we talk and we can discuss whether my films are still the right fit for your needs.
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I’ve learned that a lot of Australians love Taylor Swift (my wife is a Swiftie too, so I get it!). However, I license music through special platforms that ensure everything is legal and above board.
If you’re set on using a song from a big artist like Taylor, it’s definitely possible—but purchasing the proper license can be very, very pricey. Let’s chat about your vision for the video, and I can help find music that fits perfectly.
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I usually don’t sell the raw files, and here’s why: they’re unpolished, flat-looking, and often not what you’d expect when you think of your wedding memories. On top of that, raw files (especially video footage) can easily take up to 1TB of storage—and without editing knowledge, they’re not very useful. I’ve seen a bit of a trend where couples are offered raw footage, and left feeling overwhelmed or disappointed when they realise it’s not what they imagined. If you just want to get the whole ceremony or all your speeches on film book it as an extra and I will colour grade, cut and edit the footage for you.
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Yes, I require a non-refundable booking fee of 35% of your package price to secure your date.
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To secure your date, the retainer fee is payable upon booking. The remaining balance is then payable two weeks before the wedding.
Payment options: bank transfer or PayPal (3% PayPal booking fee).
Credit card: available for all packages except the little love story. Please tell me at the time of booking if you’d like to pay by card.
If you would like to set up a payment plan, just ask and we will arrange one that fits your timeline.
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Life happens. Just email me to cancel. Your 35% retainer holds the date and isn’t refundable. If you cancel 8–2 weeks out, up to 75% of the total may be owed. I’ll do my best to rebook the date. If I can, I’ll lower or refund the fee. If a major event outside anyone’s control forces a cancellation (like a hurricane or flooding), neither of us is at fault. I will try to reschedule first. If we cannot find a new date, I may waive or reduce the cancellation fee based on any costs already spent.

